Refund Policy

Instructions must be followed to receive a refund. Your Return Policy should include the following information.

We value your service and know that our products are durable, comfortable, and easy to wear, most important, we want you to be happy with JEC brand.

  • To initiate a return send an email to: Support@jecbrand.com
  • We accept returns of domestic orders within 3 days from receiving the item (s).
  • We encourage you to examine your item as soon as it arrives to meet the return deadline.
  • International orders cannot be returned.
  • To receive a refund, products must be returned unworn, unwashed, and in their original and new condition. Deodorant stains or any marks or odor will void a return. Tags must be attached on all items.
  • Include original package, shipping and purchase information along with the return.
  • If your return is accepted, the refund will be processed and applied to the original form of payment as a credit or debit card. Please allow 10 to 15 days to process a refund and to appear on your financial statement.
  • Customers are responsible for any return shipping costs.
  • There are no restocking fees.
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